Benchmark

Technology, Forward®

Plan Your Technology

Our story

Technology should move forward responsibly.

Benchmark's approach to corporate responsibility connects environmental stewardship, people and community, strong governance, responsible innovation, and the full technology lifecycle.

01 / Overview

Technology decisions carry consequences beyond performance and price. Responsible work considers how equipment is sourced, used, reused, and retired; how information is protected; how automation affects people; and how operating choices influence clients, employees, suppliers, and communities.

Our approach is practical: build responsibility into everyday decisions, measure before making claims, and improve the areas where Benchmark can have a meaningful influence.

02 / Capabilities

What the work looks like.

01

Environmental stewardship

Consider energy efficiency, material use, travel, facilities, packaging, and waste when planning operations and client technology environments.

02

Circular technology lifecycle

Extend useful life where it makes sense, support repair and redeployment, protect data during transitions, and use responsible disposition channels for retired equipment.

03

Responsible procurement

Evaluate technology and suppliers for fit, durability, supportability, security, lifecycle cost, availability, and responsible business practices—not price alone.

04

Privacy, security & resilience

Protect information, manage access, reduce avoidable risk, prepare for disruption, and design systems that support continuity for clients and the people they serve.

05

Responsible AI & automation

Use human oversight, clear purpose, appropriate data controls, testing, and practical safeguards when AI or automation can affect decisions, work, or trust.

06

People, inclusion & growth

Create an environment where people are respected, supported in learning, encouraged to speak up, and able to build meaningful careers across technology disciplines.

07

Community contribution

Look for useful ways to apply technology knowledge, service, partnerships, and employee participation to strengthen the communities where Benchmark works.

08

Ethics & governance

Use clear ownership, documented standards, responsible vendor relationships, and escalation paths to support honest decisions and accountable growth.

09

Measurement without overstatement

Develop useful baselines, track material indicators, review progress, and communicate carefully—recognizing that responsible business practice is continuous work.

Keep exploring

Keep exploring our responsibilities.

Read more about responsible technology lifecycles, our people and the principles behind our work.