overview

Help when you need IT most.

Benchmark specializes in delivering end-to-end IT solutions for state and local governments, including managed IT services, critical response capabilities, and communications support. Our services ensure that government agencies can operate smoothly, securely, and responsively to meet the needs of their communities.

Get in touch with a Public Sector State and Local Advisor now.

GETTING THE RIGHT SOLUTIONS.

What do we offer?

Our Managed IT Services equip state and local government agencies with dependable, secure, and scalable technology solutions, helping to streamline operations, protect data, and enhance service delivery to citizens. Partner with Benchmark to leverage a full suite of IT services, from everyday maintenance to strategic technology planning.

Key Features of Benchmark’s Managed IT Services:

  1. Proactive Monitoring and Maintenance
    Benchmark’s proactive monitoring helps prevent disruptions by identifying and addressing potential issues before they impact daily operations, ensuring reliable service delivery for your agency.

  2. Cybersecurity and Data Protection
    We prioritize data protection through advanced cybersecurity measures, including threat detection, firewall management, encryption, and employee training, safeguarding your agency against cyber threats.

  3. Cloud Solutions
    Our cloud solutions support the mobility and flexibility your agency requires, helping you to optimize workloads, reduce costs, and maintain service continuity across departments.

  4. IT Strategy and Consulting
    Benchmark’s consultants work closely with your agency to align technology investments with operational goals, delivering a roadmap that supports modernization, efficiency, and growth.

  5. 24/7 Support
    Our support team is available around the clock, ensuring quick resolution of issues, from technical troubleshooting to urgent system needs, so your agency can operate without interruption.

Benchmark simplifies the procurement process by managing end-to-end acquisition and deployment of the best hardware and software to meet your agency’s needs. We ensure compatibility, performance, and budget-friendly solutions through established relationships with trusted technology partners.

  1. Hardware Procurement
    We provide durable and scalable hardware solutions, including computers, mobile devices, servers, and networking equipment, to enhance your agency’s infrastructure.

  2. Software Licensing and Deployment
    Benchmark assists with acquiring, licensing, and configuring software for seamless integration across departments, maximizing efficiency while keeping costs and compliance top of mind.

  3. End-to-End Procurement Management
    From sourcing to installation and configuration, Benchmark handles every aspect of procurement, ensuring all hardware and software are ready to support your agency’s mission.

Benchmark equips state and local government agencies with robust communication tools designed for secure, reliable connectivity. Our solutions improve collaboration, coordination, and response times, enhancing the efficiency of public services.

  1. VoIP Systems
    We offer secure VoIP systems that deliver high-quality calls and seamless communication across offices and remote teams, improving accessibility and reducing costs.

  2. Mobile Communication Solutions
    For mobile workforces, Benchmark offers secure mobile device management (MDM) and communications tools that protect sensitive data and maintain connectivity.

  3. Video Conferencing and Collaboration
    Our video conferencing solutions facilitate virtual meetings and collaboration, ensuring teams can stay connected and share information securely, even across different locations.

  4. Instant Messaging Platforms
    We provide secure, agency-approved instant messaging platforms that facilitate real-time communication and collaboration among government employees.

Benchmark offers expert on-site support to handle IT issues that require in-person attention, ensuring that your technology functions smoothly and meets the needs of your agency’s daily operations.

  1. Troubleshooting and Repairs
    Our technicians diagnose and repair hardware and software issues on-site, minimizing disruption to your workflow and ensuring your infrastructure runs smoothly.

  2. Network Equipment Installation
    Benchmark installs networking equipment, including routers and switches, to ensure a strong, reliable, and secure network across your facilities.

  3. Software Updates and Installation
    We manage software updates and installations on-site, ensuring systems are always up to date, secure, and optimized for performance.

  4. Customized IT Solutions
    Benchmark’s team customizes solutions to fit your agency’s specific operational needs, whether for complex IT systems or day-to-day technical support.

  5. Emergency On-Site Support
    Our emergency on-site support is available for critical situations, providing prompt technical assistance to restore operations and prevent extended downtime.

Benchmark Technology Corporation understands the unique needs of state and local government agencies, offering specialized IT solutions that enhance public service delivery, compliance, and security.

  1. Compliance and Regulatory Support
    We help ensure your systems comply with state regulations and federal standards, including data privacy and cybersecurity, so you can maintain public trust.

  2. IT Modernization
    Benchmark provides modernization services to help replace outdated systems and integrate new technologies, ensuring your agency stays current, efficient, and responsive to citizen needs.

  3. Disaster Recovery and Continuity Planning
    Our disaster recovery planning ensures your data and systems are protected, enabling continuity of services in emergencies, and minimizing downtime.

  4. Data Analytics and Management
    Benchmark offers data management and analytics services, helping your agency leverage data insights to make informed decisions and improve resource allocation.

BENCHMARK FIRSTRESPONSE TEAM

We are here to help when disaster strikes

In times of crisis, the Benchmark FirstResponse Team is a rapid-response unit ready to deploy essential IT and communication resources to municipalities, emergency services, and other critical organizations.

Key Services Provided by the FirstResponse Team:

  1. Rapid Deployment
    Our FirstResponse Team mobilizes quickly, delivering critical IT and communication solutions to affected locations, restoring functionality and supporting essential operations during emergencies.
  2. Temporary IT and Communications Solutions
    The FirstResponse Team sets up temporary communication channels, secure networks, and on-site equipment to keep organizations connected and operational through any situation.
  3. 24/7 Availability and Crisis Management
    The FirstResponse Team is available 24/7, ensuring immediate assistance for agencies experiencing high-impact events, from natural disasters to urgent public health situations.
  4. Specialized Support for Municipalities and Essential Services
    Our FirstResponse Team is trained to work alongside emergency services, supporting coordination and communication for seamless response during critical events.

HOW CAN WE HELP YOU

Why Choose Benchmark?

Benchmark has established itself as a leader in IT solutions for state and local government agencies. Here’s why government organizations choose Benchmark:

Industry Expertise:

With a proven track record in government IT, Benchmark understands the specific needs and regulatory requirements of state and local agencies.

Comprehensive Services:

From managed IT services and procurement to critical crisis support, Benchmark provides end-to-end solutions that simplify technology management for government clients.

Proactive Support and Rapid Response:

Benchmark’s 24/7 support and FirstResponse Team provide proactive monitoring and rapid response, ensuring your agency’s operations remain uninterrupted.

Commitment to Security and Compliance:

Benchmark is committed to data security and compliance, implementing best practices and robust protections that ensure your agency’s data remains secure and compliant with regulations.

WHY BENCHMARK

See why Businesses Choose Us First.

Ready to Partner with Benchmark?

Benchmark offers everything your organization needs for a secure, efficient, and resilient IT environment.

Whether you require managed services, IT support, or crisis-response solutions, our team is ready to help.

Contact us today to learn more about how Benchmark can enhance your technology infrastructure, support continuity, and enable your organization’s success.

Let’s Talk About IT

Get Help Now: 1-877-327-6106