Benchmark streamlines the procurement of hardware and software, providing high-quality, reliable technology solutions that meet the demands of public safety operations. Our team collaborates with trusted vendors to source equipment that is resilient, secure, and fit for the unique requirements of emergency response.

1. Hardware Procurement
   We procure critical equipment such as computers, ruggedized devices, servers, and communication tools that can withstand high-stress environments and are built for reliability in the field.

2. Software Licensing and Management
   Benchmark assists with software procurement, licensing, and management, ensuring that your agency has access to the specialized applications needed for real-time incident response, data analysis, and coordination.

3. End-to-End Procurement and Configuration
   From acquisition to configuration and deployment, our team manages every aspect of procurement, allowing agencies to focus on their mission while we ensure technology is operational and optimized.

Effective communication is fundamental to public safety. Benchmark provides robust, secure communication solutions that ensure seamless and reliable connectivity across departments and agencies.

1. Secure VoIP Systems
   Benchmark offers secure VoIP systems designed for public safety agencies, providing clear, reliable voice communication across multiple sites and mobile devices while reducing costs.

2. Mobile Device Management (MDM)
   Our MDM solutions enable agencies to manage and secure mobile devices used in the field, supporting controlled access to critical data and applications and maintaining device integrity.

3. Video Conferencing and Collaboration Tools
   We provide secure video conferencing platforms that allow for virtual coordination and information-sharing, supporting decision-making and collaborative efforts during incidents.

4. Real-Time Messaging Platforms
   Benchmark’s secure messaging solutions allow for rapid, real-time communication between team members, supporting coordinated responses and quick information sharing in dynamic situations.

Benchmark’s on-site technical support services provide direct, in-person assistance to address issues that require physical attention, ensuring that systems remain operational in critical times. Our skilled technicians are ready to assist public safety agencies in maintaining functionality, security, and compliance.

1. Troubleshooting and Hardware Repair
   Our on-site technicians provide timely troubleshooting and repair services for essential hardware, ensuring that public safety systems remain active and ready to support emergency response.

2. Network Infrastructure Installation and Maintenance
   Benchmark installs and maintains networking equipment, ensuring reliable, secure connections between command centers, field units, and supporting agencies.

3. Software Updates and System Optimization
   We manage software updates and system configurations, keeping your equipment and applications secure, optimized, and up-to-date for peak performance.

4. Customizable Support for Unique Requirements
   Benchmark tailors our on-site services to the specific needs of public safety agencies, ensuring support is available where it’s needed most, whether in high-stakes emergency operations or routine system maintenance.

5. Emergency On-Site Assistance
   Our team is available for rapid on-site assistance to restore functionality in emergencies, helping your agency respond effectively to critical situations.

Benchmark’s specialized IT services for public safety support the critical functions needed to protect and serve communities effectively.

1. Incident Management Systems
   We implement and support incident management software that enables agencies to track, document, and respond to incidents in real time, providing a comprehensive view of operations.

2. Data Analytics for Public Safety
   Our data analytics solutions allow agencies to gain insights into patterns and trends, helping inform decision-making and resource allocation to enhance community safety.

3. Records and Evidence Management Systems
   Benchmark assists with the implementation of records and evidence management solutions, ensuring that case data is stored securely, organized, and accessible to authorized personnel.

4. Critical Infrastructure Protection
   We help protect the digital infrastructure essential to public safety operations, securing network access points, data storage, and command center systems.