overview
From start to finish.
Benchmark delivers a suite of advanced technology solutions designed specifically to meet the needs of higher education institutions. From managed IT services to critical response and on-campus support, Benchmark ensures colleges and universities can operate efficiently, securely, and sustainably to foster innovation in education.
GETTING THE RIGHT SOLUTIONS.
What do we offer?
Benchmark’s Managed IT Services support higher education institutions by providing reliable, scalable technology solutions that enhance academic and administrative operations. We work closely with your institution to deliver solutions tailored to your unique needs, whether it’s maintaining secure networks, managing student and faculty data, or supporting e-learning platforms.
Key Features of Benchmark’s Managed IT Services:
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Proactive Monitoring and Maintenance
Our team proactively monitors and maintains campus IT systems, identifying and resolving issues before they impact learning and administrative functions. -
Cybersecurity and Data Protection
Benchmark prioritizes data protection through advanced cybersecurity measures, including firewall management, threat detection, and student/faculty awareness training to keep sensitive information secure. -
Cloud Solutions and Virtualization
We offer cloud and virtualization solutions that allow higher education institutions to optimize resources, streamline access, and support remote and hybrid learning initiatives. -
IT Strategy and Consulting
Benchmark’s IT consultants work with your institution to develop strategic technology plans that align with educational goals, budgetary constraints, and long-term growth. -
24/7 Support
Our dedicated support team is available around the clock, ready to troubleshoot issues and provide guidance, ensuring that your campus IT systems are always accessible and functional.
Benchmark streamlines the procurement process for higher education, sourcing and delivering the latest hardware and software necessary for a robust and efficient learning environment. Our team ensures that your technology investments align with educational needs, budget, and infrastructure.
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Hardware Procurement
We procure high-quality, durable hardware, including computers, tablets, projectors, servers, and networking equipment, designed to meet the demands of academic and administrative settings. -
Software Licensing and Management
Benchmark assists with acquiring, licensing, and implementing software solutions that support learning, administrative functions, and data management—all while ensuring compliance with licensing agreements. -
End-to-End Procurement Management
From sourcing to installation and configuration, Benchmark’s team manages the entire procurement process, allowing you to focus on your institution’s mission while we ensure your technology is up and running efficiently.
Benchmark provides reliable, secure communication solutions that keep your campus connected. From lecture halls to remote classrooms, our solutions are designed to facilitate seamless communication and collaboration across the institution.
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VoIP Systems
Our VoIP solutions deliver high-quality communication at a reduced cost, enabling secure and accessible communication between faculty, staff, and students across multiple locations. -
Mobile Communication and Device Management
Benchmark offers mobile device management (MDM) solutions that allow your institution to manage and secure mobile devices used on campus, keeping data safe and supporting mobile accessibility for students and staff. -
Video Conferencing and Collaboration Tools
We provide video conferencing and collaboration platforms that allow for virtual lectures, remote meetings, and group projects, supporting flexible learning and communication. -
Secure Messaging Platforms
Our secure messaging platforms facilitate real-time communication for students, faculty, and administration, enhancing campus engagement while protecting sensitive data.
Benchmark’s experienced on-site support technicians provide hands-on assistance for technology issues that require in-person attention, ensuring your institution’s systems remain operational and up-to-date.
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Troubleshooting and Repairs
Our technicians diagnose and resolve hardware and software issues on-site, minimizing downtime and keeping academic and administrative systems running smoothly. -
Network Installation and Maintenance
We install and maintain network equipment, including routers and switches, ensuring your campus has a reliable and secure network to support internet access and connectivity. -
Software Updates and Installation
Benchmark manages software updates and installations, ensuring that all systems are optimized, compliant, and secure for academic use. -
Customized Support Solutions
Our team can provide specialized support based on the unique technology needs of your institution, whether it’s for classroom tech or complex campus IT systems. -
Emergency On-Site Support
We offer emergency on-site support for critical situations, providing immediate assistance to restore operations and prevent extended downtime that can impact learning.
Benchmark offers a range of IT solutions specifically tailored for higher education institutions, supporting everything from digital learning to administrative management.
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Student Information Systems and Database Management
We assist in implementing and managing Student Information Systems (SIS) and databases that securely manage student records, course information, grades, and more. -
E-Learning and Virtual Classroom Support
Benchmark supports virtual learning platforms, ensuring they are secure, reliable, and capable of handling the demands of remote or hybrid educational environments. -
IT Infrastructure Modernization
We help modernize campus IT infrastructure, replacing outdated systems and integrating new technologies that enhance learning experiences and administrative efficiency. -
Data Analytics for Education Improvement
Our data management and analytics services help institutions leverage insights for improved decision-making, resource allocation, and student success initiatives.
HOW CAN WE HELP YOU
Why Choose Benchmark?
Benchmark is a trusted partner in IT solutions, distinguished by our expertise, reliability, and client-centered approach. Here’s why organizations choose Benchmark:
Deep Understanding of Academic Needs:
Our experience in the education sector means we understand the unique challenges institutions face, from supporting digital learning to managing sensitive student data.
Comprehensive Services for Education:
We provide a complete range of services—from IT management and e-learning support to critical response solutions—tailored to the specific needs of higher education.
Reliable, Proactive Support:
With 24/7 support and a dedicated FirstResponse Team, Benchmark is proactive and responsive, ensuring your institution has uninterrupted access to IT resources.
Commitment to Security and Compliance:
Benchmark’s solutions are designed with strict data security and compliance standards, ensuring your institution’s data remains protected and aligned with regulatory requirements.
WHY BENCHMARK
See why Education Choose Us First.
Ready to Partner with Benchmark?
Benchmark offers everything your organization needs for a secure, efficient, and resilient IT environment.
Whether you require managed services, IT support, or crisis-response solutions, our team is ready to help.
Contact us today to learn more about how Benchmark can enhance your technology infrastructure, support continuity, and enable your organization’s success.
Let’s Talk About IT
Get Help Now: 1-877-327-6106