overview

We are here to serve.

Benchmark is a leader in providing comprehensive IT solutions, including managed IT services, federal government support, and rapid-response capabilities for critical needs. Our expertise ensures your organization has the technology, communication, and on-site support necessary to thrive.

Get in touch with a Public Sector Government Advisor now.

GETTING THE RIGHT SOLUTIONS.

What do we offer?

Our Managed IT Services provide organizations with a full spectrum of IT support, from daily maintenance to strategic technology planning, making it easy to keep your technology optimized, secure, and scalable. With Benchmark, you gain a reliable partner dedicated to delivering flexible solutions that evolve with your needs.

Key Features of Benchmark’s Managed IT Services:

  1. Proactive Monitoring and Maintenance
    Our team continuously monitors your network and systems, proactively addressing potential issues before they affect operations. This proactive approach minimizes downtime and supports a seamless technology environment.

  2. Cybersecurity and Data Protection
    Security is our priority. Benchmark employs multi-layered cybersecurity measures, including advanced firewalls, encryption, and endpoint protections, to secure your data and safeguard against threats.

  3. Cloud Solutions
    We help organizations migrate, manage, and optimize their cloud environments for flexibility, scalability, and cost-efficiency, working with top cloud providers to ensure the best fit for your needs.

  4. IT Strategy and Consulting
    Benchmark’s consultants offer strategic guidance to align your technology infrastructure with your organizational goals. We assist in budgeting, planning, and implementing solutions that position your organization for growth.

  5. 24/7 Support
    Our certified technicians provide round-the-clock support for troubleshooting, questions, and maintenance, ensuring continuous performance and reliability.

Benchmark simplifies the procurement process, connecting you with trusted technology partners to acquire the best hardware and software solutions for your organization. Our team manages everything from sourcing to installation, ensuring all components are compatible, efficient, and within budget.

  1. Hardware Procurement
    We work with leading suppliers to provide the latest hardware, from laptops and desktops to networking equipment, servers, and mobile devices. Our experts assess your needs and recommend durable, scalable options.

  2. Software Licensing and Deployment
    Benchmark assists in acquiring and managing software licenses, optimizing your software suite to meet operational requirements and avoid unnecessary costs. We handle installation, updates, and compliance, providing seamless integration with your existing systems.

  3. End-to-End Procurement Management
    From consulting and purchasing to installation and configuration, Benchmark manages the entire procurement process. Our goal is to deliver high-performance hardware and software that align with your organization’s goals and budget.

Benchmark offers robust communication tools to ensure your team stays connected, no matter the location. Our communication solutions are designed for organizations that require reliable and secure communication infrastructure to enhance collaboration and productivity.

  1. VoIP Systems
    We provide cutting-edge VoIP (Voice over IP) phone systems that enable efficient communication for remote teams and office-based employees, reducing costs while improving call quality.

  2. Secure Mobile Solutions
    For mobile workforces, Benchmark delivers secure mobile communication solutions, including mobile device management (MDM) and secure apps, to ensure your communication stays protected.

  3. Video Conferencing and Collaboration Tools
    Benchmark integrates powerful video conferencing platforms that enable seamless communication across different locations. Our solutions include video meetings, virtual collaboration spaces, and screen-sharing tools.

  4. Instant Messaging Platforms
    We provide secure instant messaging platforms that allow teams to stay connected, share information, and collaborate in real time.

Benchmark offers expert on-site support to handle IT issues that require in-person attention. Our team of skilled technicians is available to troubleshoot hardware problems, manage software installations, and implement networking solutions directly at your location.

  1. Troubleshooting and Repairs
    Our technicians can quickly diagnose and repair hardware and software issues, ensuring minimal disruption to your operations. From network troubleshooting to server repairs, we’ve got you covered.

  2. Network Equipment Installation
    We provide on-site installation of networking equipment, such as routers, switches, and wireless access points, ensuring your network infrastructure is set up for peak performance.

  3. Software Updates and Installation
    Benchmark ensures that all software is installed, configured, and updated properly, including patches, security updates, and upgrades, to keep your systems running smoothly.

  4. Customized IT Solutions for Unique Environments
    Our on-site team is equipped to deliver tailored IT solutions that fit your specific organizational needs, whether it’s for complex IT systems or simple troubleshooting.

  5. Emergency On-Site Support
    In the event of a system failure or critical issue, Benchmark offers emergency on-site support to restore functionality and minimize downtime, ensuring that your organization remains operational.

Benchmark offers specialized IT solutions for federal agencies and organizations, providing secure, compliant services designed to meet stringent regulatory requirements.

  1. Compliance and Regulatory Support
    We ensure your systems meet federal standards, including FISMA and NIST requirements, safeguarding data and maintaining compliance.
  2. IT Modernization
    Our team assists in updating legacy systems and implementing new technologies, optimizing IT infrastructure for peak performance and efficiency.
  3. Disaster Recovery and Continuity Planning
    We design disaster recovery and business continuity plans that ensure vital functions continue in case of an emergency, minimizing downtime and protecting data.
  4. Advanced Analytics and Data Management
    From data management to visualization, our analytics solutions enable federal organizations to make data-driven decisions, improving mission outcomes and resource allocation.
  • Self-service knowledge base for employees
  • Troubleshooting guides and FAQs
  • Software and hardware manuals
  • “How-to” articles for common technical tasks

BENCHMARK FIRSTRESPONSE TEAM

We are here to help when disaster strikes

In times of crisis, the Benchmark FirstResponse Team is a rapid-response unit ready to deploy essential IT and communication resources to municipalities, emergency services, and other critical organizations.

Key Services Provided by the FirstResponse Team:

  1. Rapid Deployment
    Our FirstResponse Team mobilizes quickly, delivering critical IT and communication solutions to affected locations, restoring functionality and supporting essential operations during emergencies.

  2. Temporary IT and Communications Solutions
    The FirstResponse Team sets up temporary communication channels, secure networks, and on-site equipment to keep organizations connected and operational through any situation.

  3. 24/7 Availability and Crisis Management
    With 24/7 on-call availability, the FirstResponse Team is prepared to respond at any time, ensuring continuous support for clients facing urgent challenges.

  4. Specialized Support for Municipalities and Essential Services
    Our FirstResponse Team is trained to support municipalities and emergency services, enabling them to continue operations and serve the public during crises.

HOW CAN WE HELP YOU

Why Choose Benchmark?

Benchmark is a trusted partner in IT solutions, distinguished by our expertise, reliability, and client-centered approach. Here’s why organizations choose Benchmark:

Industry Expertise:

With years of experience across multiple sectors, Benchmark’s team brings in-depth industry knowledge and technical skills to every project. Our experts understand the unique challenges different industries face and design solutions that fit your operational needs.

End-to-End Solutions:

Benchmark provides a comprehensive range of services, from IT management and technical support to specialized federal and crisis-response solutions. Our ability to handle everything under one roof simplifies IT management for our clients, saving time and reducing complexity.

Proactive Support and Rapid Response:

Our 24/7 support and dedicated FirstResponse Team ensure that clients receive timely assistance when it matters most. Benchmark’s proactive approach to monitoring and maintenance helps prevent issues before they impact your operations.

Commitment to Security and Compliance:

Benchmark prioritizes data security and regulatory compliance across all services. Our solutions are designed with the highest security standards, ensuring your organization’s information is protected and that compliance needs are met seamlessly.

WHY BENCHMARK

See why Businesses Choose Us First.

Ready to Partner with Benchmark?

Benchmark offers everything your organization needs for a secure, efficient, and resilient IT environment.

Whether you require managed services, federal IT support, or crisis-response solutions, our team is ready to help.

Contact us today to learn more about how Benchmark can enhance your technology infrastructure, support continuity, and enable your organization’s success.

Let’s Talk About IT

Get Help Now: 1-877-327-6106