overview

E-Rate Services

At Benchmark, we’re dedicated to supporting schools and libraries with reliable, affordable internet access through the E-Rate program. With our expertise, your organization can take full advantage of E-Rate funding, ensuring seamless connectivity that enhances educational experiences and supports community access.

Get in touch with a Public Sector Education Advisor now.

INFORMATION ABOUT E-RATE

What is E-Rate?

The E-Rate program, established by the Federal Communications Commission (FCC), provides discounted telecommunications and internet services to eligible K-12 schools and libraries across the United States. This critical program supports institutions in bridging the digital divide, enabling students and community members to access essential online resources for learning, research, and communication.

E-Rate funding can be used for:

  • Internet access and Wi-Fi connectivity
  • Internal connections (routers, switches, and wireless access points)
  • Basic maintenance of eligible broadband equipment
  • Managed internal broadband services

The funding, based on need, provides discounts ranging from 20% to 90%, significantly reducing costs and empowering educational institutions to implement robust digital infrastructure.

GETTING THE RIGHT SOLUTIONS.

Our IT Service Desk Services Include:

We understand that E-Rate can be complex, and we’re here to simplify it. Our team provides step-by-step guidance, from eligibility checks to application support. We help you prepare the necessary documentation, assess your funding needs, and complete forms like FCC Form 470 and FCC Form 471 to ensure timely, accurate submissions.

  • Hardware and software troubleshooting
  • Network connectivity issues (Wi-Fi, VPN, etc.)
  • Email and communication tool support
  • Printer and peripheral device issues
  • Account access issues and password resets

Benchmark’s engineers design and implement network solutions that meet your institution’s unique needs. From high-speed internet connections to secure Wi-Fi networks, we work to create an infrastructure that supports current requirements and allows for future growth. Our team emphasizes scalability and security to ensure long-term performance.

Our E-Rate-approved products include access points, switches, routers, and other essential networking components. We handle procurement, installation, and testing to ensure everything functions optimally and meets E-Rate compliance standards.

Keeping your network running smoothly is essential for student success. Benchmark offers comprehensive support and maintenance services, covering troubleshooting, repairs, and routine updates. Our team is available to respond quickly to any issues, minimizing downtime and ensuring consistent connectivity.

  • Remote desktop support via secure remote access tools
  • Application support and troubleshooting
  • Resolution of software conflicts and bugs
  • Network and VPN connectivity support

E-Rate compliance requires specific documentation and adherence to program rules. Benchmark’s team handles all the details, from tracking costs and equipment usage to managing service provider invoices. We maintain accurate records and assist with audits to keep your institution compliant and stress-free.

  • Self-service knowledge base for employees
  • Troubleshooting guides and FAQs
  • Software and hardware manuals
  • “How-to” articles for common technical tasks

HOW CAN WE HELP YOU

Why Choose Benchmark?

Expertise in Education Technology:

With years of experience in providing network solutions to educational institutions, Benchmark understands the unique challenges of school environments. We offer customized solutions tailored to the needs of students, teachers, and administrators.

End-to-End Support:

Benchmark offers end-to-end support for the entire E-Rate process, including consulting, network installation, support, and compliance management. You can rely on us to handle every detail so that you can focus on delivering quality education.

Commitment to Long-Term Value:

Our solutions are designed to maximize your E-Rate funding while ensuring long-term value. We build networks that can grow with your institution, providing a strong foundation for digital learning.

WHY BENCHMARK

See why Businesses Choose Us First.

Get Started with E-Rate

Maximize your E-Rate benefits with Benchmark Technology Corporation’s dedicated team of experts.

Whether you’re applying for the first time or looking to upgrade your current network, we’re here to help you every step of the way.

Connect with us today to discuss how E-Rate can transform connectivity for your institution and discover how Benchmark can support your goals for a connected and empowered learning environment.

Let’s Talk About IT

Get Help Now: 1-877-327-6106