Help when you need it.

Welcome to the Benchmark Help Center, here you will find resources that Benchmark uses to provide is award-winning remote technical support.  If remote support doesn’t work for you, choose one of the options below to submit a Incident Ticket and a Benchmark Technical Engineer will reach back out to you within 15 minutes or less.

Our technical support options:

Welcome to the Benchmark Help Center, here you will find resources that Benchmark uses to provide is award-winning remote technical support. If remote support doesn’t work for you, choose one of the options below to submit a Incident Ticket and a Benchmark Technical Engineer will reach back out to you within 15 minutes or less.

 

Submit an Incident Ticket

Submit an Incident Ticket for On-Site Support >

We will respond to your ticket within 15 minutes to schedule your appointment.

Additional Customer Service Options

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We believe in helping you save money.

Our pricing is straight forward:

  • Our hourly rate for businesses is our most commonly used rate plan, it requires no contract or commitment, just great service when you need it.
  • We also offer single incident rates as well, you know exactly what you will pay from the start with built in service pricing
  • We also offer custom rate plans starting at as little as $35 per device, per month.  This service is also included in our Managed IT Support package, which includes malware protection, hardware and software monitoring and support, live remote and on site support for your business and so much more.