Contacting Benchmark

Sales and Product Inquiries

Benchmark Direct Contacts

Call (800) MY-MARK1 and use the following options for service:

  • Press 1 for Direct Sales
  • Press 2 for Order Status and Inquiries
  • Press 3 for Help Desk Services
  • Press 4 for all non Help Desk, but all Technical Support services for other products
  • Press 5 for Corporate Management and Corporate Services
  • Press 6 for Employee Services
  • Press 0 for Receptionist

You can get information about an order you placed on the Benchmark Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) MY-MARK1, 6 days a week from 8:00 a.m. to 10:00 p.m. Eastern time.

Benchmark Online Store

Itsbenchmark.com is a convenient place to purchase Benchmark products and services from Benchmark and other manufacturers. You can buy online, chat, or call (800) MY-MARK1, and selecting option #1, 6 days a week from 8:00 a.m. to 10:30 p.m. Eastern time.

You can get information about an order you placed on the Benchmark Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) MY-MARK1, and selecting option #2, 6 days a week from 8:00 a.m. to 10:00 p.m. Eastern time.

Benchmark Technical Support

Benchmark Technical Support is open from 8:30 a.m. to 11:00 p.m. Eastern time. You can reach us at (800) MY-MARK1 and selecting option #4.

You can also start a support ticket here for both Benchmark and non-Benchmark products.

Corporate Inquiries

Benchmark Corporate Team

478-257-8201

Benchmark Legal & Press Team

478-257-8203

Benchmark Human Resources

478-273-0148

Benchmark Financial Services (BFS)

1-866-302-2444

Corporate Address

544 Mulberry Street
Floor 6, Suite 618
Macon, Georgia 31201
(478) 257-8201