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Managed IT from Benchmark

Designed to keep you up and running. Anytime. Anywhere.

Getting it right the first time.

Your complete solution comes with call in customer help, whether you are 9 to 5 or 24 X 7, we are here to help you when you need it most. Our Help Desk team can assist you with most software and hardware support over the phone, or we can schedule an appointment with one of our Benchmark Service Engineers that will come to your business.

Always

With ProManage, we can assess your situation, create a plan to build, fix, or upgrade, we can work to secure your network, and make sure that you are up to date and compliant. ProManage provides world class solutions from experts in the field ranging from enginners to technicians who all work daily to ensure that your investment is safe. Benchmark ProManage rolls out a complete Service Level Agreement for each client which supports a wide variety of scenarios.

Why Choose Benchmark Managed IT:

Complete services built into every solution:

  • IT Consulting and Advice: Our skilled advisors and engineers help your company make decisions in a highly complex information technology environment where businesses are challenged to continue to manage their own technology. From budgeting to purchasing, we can help you roll out a solution that is custom tailored to your business.
  • Greater Commitment to You: US-based operations team, providing round-the-clock customer service. A dedicated business hours engineer who understands your needs and knows your situation on a personal level.
  • Targeting More: Delivering a roadmap linking all of your technology needs and initiatives.
  • Intuative Client Portal: Access work orders and documentation for your products and services via MyBenchmark web portal. Simply log in and begin your service ticket or order new services anytime.
  • ProManage's Round-the-Clock Management Service

    Free to all of our business clients.

    The Complete Solution

    Giving our customers choice is what we do best. Providing quality and reliable customer service is a must. That is why Benchmark is number one in all categories when it comes to IT support and maintenance.




    24 X 7 Help Desk Support

    Benchmark can help you when you need it. With our 24X7 service, our teams are always working to safeguard your networks and connected devices.

    • Around-the-clock support
    • Remote Support
    • Onsite Support

    Network Planning and Support

    Benchmark can help you roll out a network, whether your organization needs wireless or wired, managed or unmanaged, or you just need help selection the right router or switch, Benchmark can help. .

    • Strategy
    • Architecture and Design
    • Product Selection
    • Wireless Network Management
    • LAN/WAN Management

    Infrastructure Development

    Benchmark can help you when you need it. With our 24X7 service, our teams are always working to safeguard your networks and connected devices.

    • Around-the-clock support
    • Remote Support
    • Onsite Support

    Managed Services

    Benchmark can help you when you need it. With our 24X7 service, our teams are always working to safeguard your networks and connected devices.

    • Around-the-clock support
    • Remote Support
    • Onsite Support

    Ready to get started?

    Talk to the experts.

    Contact Us

    Address

    544 Mulberry Street, Suite 618,
    Macon, Georgia 31201

    Contacts

    +1.866.302.8715
    helpdesk@itsbenchmark.com

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